The contract between you and us. Written by humans, reviewed by lawyers. We've kept it short and tried to keep it readable. If something here is genuinely unclear, write to us and we'll explain — and probably rewrite the clause.
These Terms are an agreement between you (the entity using Invariant, “Customer”) and Invariant AI Solutions Private Limited ( “Invariant,” “we”). They apply when you sign up for, access, or use any of our services. By using the services, you agree to these Terms. If you're agreeing on behalf of a company, you confirm you have the authority to do so.
We provide a hosted operations platform for Indian businesses, described on this website and in our order forms. We will provide the service with reasonable skill, care, and security. We will keep the service available, subject to scheduled maintenance and events outside our control. Our target service availability is 99.9% per calendar month, measured at the service entry point.
You're responsible for keeping your account credentials secure and for everything done under your account. You agree not to share credentials with people who shouldn't have them, and to revoke access promptly when someone leaves your team. Tell us if you suspect compromise; we'll help you respond.
Your data is yours. We process it on your instructions, as described in our Privacy Policy, which is incorporated into these Terms by reference. We will not access your data except to operate the service, comply with law, or with your explicit instructions.
You can export your data at any time. If you cancel, we'll keep your data accessible to you for 90 days, then delete it on the schedule set out in our Privacy Policy.
You agree not to use the service to:
We may suspend access if you breach this section materially. We'll tell you why, and we'll give you a chance to fix it where feasible.
Fees are set out in your order form or on our Pricing page. Unless agreed otherwise, fees are payable annually in advance, in Indian rupees, exclusive of GST and any other applicable taxes. Late payment may attract interest at the rate set out in our order form. We will not raise fees during a paid-up subscription term. We may change fees for renewal periods with at least 60 days' notice.
Your subscription runs for the term in your order form, typically one year, and renews unless either of us gives written notice at least 30 days before renewal. Either of us may terminate for material breach of these Terms if the breach isn't cured within 30 days of notice. We may terminate immediately if you fail to pay or breach the acceptable-use rules in a way that creates material risk.
On termination, you can export your data for 90 days, after which we delete it as set out in the Privacy Policy.
We each agree to keep the other's confidential information confidential, to use it only to perform the agreement, and to protect it with at least the same care as our own. This survives termination for three years.
We warrant that we will provide the service with reasonable skill and care, in a manner consistent with industry standards, and that we have the right to grant you the rights set out here. Beyond that, the service is provided “as is” to the maximum extent permitted by law. We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except to the extent those disclaimers are not enforceable under Indian law.
Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill. Each party's total liability for any claim arising under these Terms is limited to the fees paid by you in the 12 months preceding the event giving rise to the claim. These limits do not apply to liability that cannot be excluded under Indian law (including liability for fraud, gross negligence, or wilful misconduct).
We will defend you against third-party claims that the service infringes their intellectual property, and we will pay damages finally awarded by a competent court or agreed in settlement. You will defend us against third-party claims arising from your misuse of the service or breach of these Terms.
These Terms are governed by the laws of India. Any dispute will first be addressed in good faith between the parties. If unresolved within 30 days, it will be resolved by arbitration in Bhopal, Madhya Pradesh, under the Arbitration and Conciliation Act, 1996, in English, before a sole arbitrator. The courts at Bhopal will have exclusive jurisdiction over any matter not subject to arbitration.
These Terms, together with the order form and any documents incorporated by reference, are the whole agreement. They supersede prior conversations. If any provision is held unenforceable, the rest stays in force. Neither party may assign without consent, except to an affiliate or to a successor in a merger or sale of substantially all assets. Notices to us go to legal@invariant.co.in; notices to you go to your admin email on the account.
If we change these Terms materially, we'll email your admin and update the “Last updated” date above. The change applies on renewal unless required by law to apply sooner. Old versions are on the log, because of course they are.
Invariant AI Solutions Private Limited
Bhopal, Madhya Pradesh, India
legal@invariant.co.in · hello@invariant.co.in